Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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Hi, Just got my amp cover and it's GREAT! Thanks,
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~Daniel S.
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I just wanted to thank you for the new cover, and how quickly you got it made and sent to me. I love it! It fits perfectly... just like the previous cover you made for me. Please don't ever retire :-)... I don't know where I'd turn to for such a quality product, made by such a nice person, that filled my need so completely the next time I need a cover. It's always a pleasure doing business with you and Studio Slips.
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~Ricky B., Lexington, KY
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Thanks again for the gig bag! It fits my A-800PRO perfectly!
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~Roger B
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Just wanted to let you know that the 3 covers fit perfectly. Thanks once again for working with my drawings, the handle holes are spot on!
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~Justin M., Australia
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The dust cover arrived yesterday. It is exactly what I was looking for. Thank you!
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~Jim B., Richmond, VA
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I received the amp cover today. Perfect fit and fantastic materials and quality work as always! Thank you for your work!
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~Mel B., Taunton, MA
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To whom it may concern: The covers arrived and fit perfectly. Thank you very much
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~Bob T., El Cajon CA
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I received the covers and they fit perfectly - Thanks
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~Charles A., Newton, Massachusett
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I have the best dressed gear anywhere thanks to the perfect fit and fair price of Studio Slips. Proprietor Susan B. is the best at her craft and always goes the extra mile to ensure a customer smile. I'm about to order very hard-to-find covers for a pair of Tapco 6925 speaker columns. I'm impressed that SS already has the measurements in their data base, so all have to do is order. I'm now in the Austin, Texas area, so my gear gets much more use. But, it never ages thanks to the quality and form fit of Studio Slips. As long as I can hold a guitar and sing a note, my stuff will never see a naked day with Studio Slips. Fred M., Deep in the Heart of Texas
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~Fred M., Cedar Park, TX
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I just received the amp cover and its perfect !!! Thank you for all your help and for making a great product.
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~Jeffrey R., Tucson AZ
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Arrived yesterday and everything looks great. Fits nice and snug.
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~Mark V., Austin, TX
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It's beautiful !!!
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~Barrett L., Greensburg, PA
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The amp cover fits like a glove and looks great (Swart Amps ST-6V6se Tweed 1x8 combo). Thank you.
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~Mike R., San Lorenzo, CA
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I received the bag today & it fits perfect! Thanks for the super-fast service & excellent quality product!
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~George C., New Castle, DE
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Susan, I wanted to let you know that I received the Studio Slips "Padded Slip Cover" for my Ultrasound Pro250 today. I believe that you indicated that this was the first time that you made a cover for an Ultrasound Pro250. You would never know it. It fits absolutely perfectly. I am impressed. I almost went with a Tuki Cover. I'm so glad that I chose Studio Slips. From the detailed measurements that you require through your well organized website and from our communications before you began the manufacturing process, I had an instinct that you would do quality work and I was correct. It is clearly evident that both the materials and workmanship are absolutely first rate in every respect. I wanted let you know how pleased I am with my Studio Slips cover and I want to thank you very much. It's really nice when everything goes right. Thanks again!
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~Doug W., Lancaster, PA
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I rec'd the new covers and they fit like a glove. Super quality and a high end product all around! Thanks for the great deal and the fast delivery!
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~Jim W., Vista, CA
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As usual... the case cover you made for my bass clarinet is wonderful craftsmanship... Thank you for being in business and for the sincerity and service you send to all of us, your customers.
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~Warren R., Plano, TX.
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I received my amp cover and it's great! It fits perfectly and looks fantastic. I love having the pocket in the back to carry an extra cable and the channel switching pedal for my Boogie. The brown canvas looks great with the cream colored vinyl and cocoa color grill.
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~Chris R., ChrisRemy@verizon.net
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Hi Studio Slips. Great job on the cover for my Budda Superdrive 1x12. Fits like a glove - perfect.
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~Dennis B., Brandon, VT
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I just received my Milkmamn Half and Half cover and I couldn't be more pleased. The looks and the fit are superb and I couldn't ask for more. Thanks so much for such a quality product
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~Clark D., Lone Jack MO
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I received my amp cover last week. Wow! You guys did a great job. The cover fits to a "T." I also love the optional pocket. I really appreciate the fast turn around from the time I ordered my cover to the very short time I received it. Let's not omit the quality of this cover. Anyone who takes pride in their equipment and really wants to protect their investment (their equipment), owes it to them self to seriously look into purchasing one of your covers.
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~Uncle Lewie, Toledo, OH
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I received the cover today, it looks, feels, and fits perfectly! Thank you so much for all your help and craftsmanship :)
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~Chris C., Union, NJ
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The bag for my harmonium arrived last Friday, literally ten minutes before I was taking it to a gig! It fits perfectly, and is really what I was looking for. Well made, makes the harmonium easier to carry than that bulky, ripped up one I was using. Terrific!...
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~R. Davis, Boston, MA
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Thank you for producing such a great amp bag. It's outstanding! I only wish I had asked for my initials monogrammed into the side. I will definately refer anyone that asks about the bag.
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~Dan R
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Susan, got the bag . . . . looks great. Thanks.
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~James K. Missouri City, TX
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Thanks Susan. The slip arrived and is great as always.
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~David H., Portland, OR
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I received my covers for the Peavey 218 cabinets yesterday. They look nice and all fit great. Nice job. Thank you,
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~Jeff B., Columbus Ohio
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Just to let you know I pickup the cover over the weekend and I am very pleased with it, the fit is perfect. (Roland VGA7)
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~David B., UNITED KINGDOM
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You've done it again! FANTASTIC!!!! Studio Slips are at every gig I play. I don't have to worry about my gear anymore. With Studio Slips I truly am covered!!!! Rock On!!!!
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~James H. Weatherford, TX
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I received the cover. That fits my amp very well, perfect! Thanks so much.
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~Toshiyuki O., Hyogo, Japan
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Regarding amp cases, I have amp cases made for all my amps from Studio Slips. Susan Bendinelli, of Studio Slips has been outfitting all my amp case needs for over 5 years. I have fully encapsulating Studio Slips [Clamshell Gig Bag] for all my Carr products ... Studio Slips makes an excellent product that I find very functional, durable, and reasonably priced. Their customer service is excellent. Its a family business that knows amps and playing musicians needs. As a small business owner myself I value customer word-of-mouth and other small businesses helping each other out.
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~Thomas B
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I just wanted to thank you for the good quality workmanship in constructing my gear-bag. I have not yet had a chance to field-test the bag, but upon close inspection, I am very confident that it will perform according to our design.
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~Sterling K., Ventura, CA
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My amp slip arrived yesterday and it's fantastic!! The handle slot is in the perfect spot and the flap over it will work great for keeping my amp clean. Love the front and back pocket as well (and my wife likes the fact that they help keep our living room a little bit less cluttered with books, cords and wires). Outstanding job on this one...
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~Dale L., Virginia Beach, VA
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Received the cover last week and used it last night - perfect protection for all that British rain! Will email next order when the Dr Z stuff arrives. It'll have to be Christmas in April now...
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~Steve, UK
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The Ampeg Baby Bass bag just arrived. It fits perfectly! Beautiful job! The handles are balanced, and the bass fits like a glove. I can't thank you enough for all your help and input. I really appreciate the speed in which you got it to me. Thanks again for everything, and thank you for this awesome axe bag!
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~Steve G., Nyack NY
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Susan - the cover for my Victoria 50212 arrived this week - wow ! another beautiful job - the color, material, fit, and workwomanship is stunning - thank you so very much - Appeciate you!
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~Mark W., Lafayette, LA
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I wanted to let you know that my cover arrived this past week. It looks great and fits like a glove! Thanks so much for all your help. If more gear comes my way, I'll come back at you, looking for more great covers.
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~Mike L., Fall River, NS Canada
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the cover is just perfect. great quality, thanks again suzan
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~Nicolas F. France
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LOVE IT!!!!!!!!!! You do great work! Fits like a glove.
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~Thomas S., OH
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Just received mt Clamshell and it is perfect. Fit, finish, function, absolutely perfect. It's being put to the test as we speak!
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~Clay C., Venice CA
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Just wanted to let you know that the bag arrived today... It fit the Nativity Set nicely, and is currently stored neatly away in our garage (until December!)
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~Linda H., New Buffalo, MI
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Just got my studio slip. It fits so perfectly I was afraid for a minute that it wouldn't fit. There's no extra space in there (which is what you want from a case). FITS LIKE A GLOVE. thanks Studio Slips. was a total pleasure ordering from you.
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~Jake B. Brooklyn, NY
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The cover you all made for my Simmons DA 200 drum amp fit absolutely perfect. Fit like a glove !! Just sending you a note of "Thanks".
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~Thomas P., Greensburg, PA
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I rec'd the clamshell cover for my Fargen Head. WoW!!! Nice work!!! Fit's like a glove!!! Mahalo nui loa (Thank you very much)!!!
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~Aloha Steve
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Susan, thank-you very much. It fits perfect and looks great!!!! I'll have a need for more covers in the near future, you are my first choice. Thanks again
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~Bobby G, Milwaukie, OR
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Susan and Team, Finally had a chance to check out my new bag for the Quilter. Fits perfectly!
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~Bob K., Oakland CA
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I just wanted to let you know that I received the amp covers (all 4) and they look great. I am very pleased with the fit and glad that I chose to upgrade to the padded version...
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~Manual G., Lubbock, Texas
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I just wrote something on Audiofanzine website about my briefcase Gigbag because it's practical and easy to use ! I am very satisfied with my purchase. http://fr.audiofanzine.com/autre-housse-sac/studio-slips/briefcase-gig-bag/avis/r.135194.html
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~Jean-Loup B., Seine Maritime, France
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Just wanted to know that I got the slip yesterday, and that it was a perfect fit! ;) The pockets even roomed more than I hoped for, simply perfect!
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~Arne O. N., Sandnes Norway
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The cover arrived yesterday, and its perfect. Thank you! The return will ship first thing tomorrow. Just want to say you have a first class company.
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~Darrell W., Seattle, WA