Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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Just a short (and somewhat belated) note to say how VERY pleased I am with the gig bag you made for my GK ML250 amp! Your personal service, so rare these days, and the overall quality of the workmanship have confirmed my decision to have you make further cases for two vintage Gibson amps I just acquired. I make my living as a quality management system auditor and consultant, and it is always a pleasure to encounter another company that is paying attention to the details that ensure high quality of product and consistent customer satisfaction. Thanks again for an excellent product. I will be contacting you soon to discuss details of my next order! Please feel free to use my endorsement in any way that may serve you. I will happily recommend your products to anyone wishing a superior quality case or gig bag.
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~Tom M., Fairfield, CA
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The covers arrived today. Excellent work. I'm 100% happy with the transaction from start to finish.
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~Steve G., Chico, CA
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My cover just showed up! Great fit, great workmanship (workwomanship?), looks wonderful. I'm very pleased; thanks.
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~Scott G
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Got my studio slip case for my Peavey Custom shop 212 cabinet today. Took it out of the box and put it on cabinet...and, as always, it fit like a glove!!! I cannot express my thanks and my appreciation for the quality job you do with your product. You are always my first suggestion to any on my musician friends who are looking for a slip for their equipment.
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~John D. Carthage, M
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Got my cover today. It's fantastic! Thank you and everyone at Studio Slips! I'll be sure to spread the word.
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~Steve L., Metairie LA
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Susan, the cover arrived and it fits perfectly. A great cover for my Dr. Z! Love it!
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~Brad N., Ham Lake, MN
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I received my cover today and it fits like a glove. Great quality! Great look! Keep those dimensions that Jess Oliver gave me (Ampeg Portaflex Model B-15N 1x15 Combo) for future reference as they are perfect!
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~Brian P., Los Angeles, CA
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I just got my dust cover. It fits like a glove and looks fantastic! Thank you so much for everything. I wont hesitate to have you make covers for me in the future. You were wonderful to deal with also. I wish you all the best!
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~Anthony M., Basehor, KS
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I've been using your clamshell cover ( the Maz18 head cover is mine, and the Route 66 cover went to my friend ) and I'm loving it! Great product! I've been recommending you to my friends, I think one friend might be ordering a cover from you soon for his Aiken amp head. Thanks for your excellent service. Kind regards ( from downunder )
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~Al, Australia
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My slipcover for the Tungsten Mosaic (1-12') arrived today and it's perfect-thanks for a wonderful, durable product.
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~Steve P., Narberth, PA
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I got the cover three days ago, I think. I've been really busy with my work. It fits and looks great! Thank you so much for the great product.
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~Kazya A., Suwa-gun, JAPAN
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Thanks so much the perfect job on the cover. Fits like a glove. You're the Best!!
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~Eric H., Trinidad, CA
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Thank you I received the covers ... They fit and are great many thanks
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~Richard C., Talent OR
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The covers for the Vox AC15 and Marshall Vintage Modern arrived today. They both fit perfectly, as I knew they would from my previous orders. Good work. And the pocket on the Vox AC15 cover is larger than I expected. I can fit a lot more than the footswitch in there. That could come in handy.
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~Robert R., Denver, CO
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Thank you for your Custom Leo 212/115 cabinet covers. They fit great, I have already passed on info to the store that converted my Mark I from a combo to a head for me. He liked the idea of the Boogie cover being padded. Hope he sends some business your way. After I received the covers, I waited to get my Boogie back just to make sure everything fit, even though I knew they would. I just placed an order for for my Ampeg BA-112. I will keep passing your info along as often as possible. It is a great product.
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~Tommy H., Woodridge, IL
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The cover for my genz Benz shuttle 6.0-12T came in today. Fits great. Thanks.
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~Mark S., Cypress, TX
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Hi Susan, thanks for the great cover. The double-padded pocket you added was superb- maybe you should make it a standard option on those clamshells, being your top model and all? I was always worried that my pedals were going to get broken in the front pocket of my old studioslips dust cover, so it's a great option. Thanks also for getting it out to me quick. :)
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~Richard J., NEW ZEALAND
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I just wanted to let you know I am thrilled with the new cover. It arrived today and fits perfect. Good job and well done!!
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~Kenny M., Corinth, MS
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Covers arrived...?and they fit like a GLOVE!! Thanx again!
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~Howard B., Waukesha, W
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I just wanted to drop you a quick note to let you know how much I appreciate your product. The quality is outstanding and it fits my keyboard like a glove. Below are pictures of your gig bag compared to another brand's version of a "61 key slim" gig bag. There is just no comparison.
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~William H., Rockledge FL
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Your attention to quality us amazing! It's why getting a Studio Slips box in the mail is like Christmas morning! It's the anticipation of knowing that something great is inside!
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~Micheal B., Beaverton OR
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The gigbags just arrived today right in time to take them to the gig tonight. each of them fits perfectly and they seem to be real great quality. So I just want to say thank you and it was a pleasure to deal with you.
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~Bernd W - Hamburg, Germany
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Thanx all good perfect fit , great job !
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~Colin H., Great Britain
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Received my order today. Great job, top notch quality and design.. perfect fit. I'll be showing off your work to other players.
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~Mike F., Kihei HI
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I just wanted to let you know I received the gig bag for the CPS Spacestation this morning. Im really glad we double checked and increased the length; its an exact fit. Thank you for the excellent work, and Ill make sure others hear about Studio Slips!
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~Rod S., Canada
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I just received my cover for the Gallien Krueger MB150 Combo. Wonderful fit and finish. Thank your for a great product.
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~Richard L., Sunnyvale CA
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Hi received my cover today very satisfied with it Thanks
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~James C., Frankfort KY
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My cover has arrived and its perfect.
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~Roderick F., Church Point, NS, Canada
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I got my new clam shell for my Carr Mercury. Wow... the quality is fantastic. I really appreciate your personal and fast service. You are the BEST.
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~Tommy M., South Bend IN
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The amp cover I ordered arrived today thanks. Again you delivered great quality and exactly the size I ordered. Thank you!
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~Don K., Capistrano Beach, CA
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I just received the covers that you made for my Acoustic amp head and speaker cab. I really love them! They fit like a glove, and I like the feature for the handles. The brown color is perfect, and I like the decals too. Thanks for doing such a wonderful job, and working so quickly as well. It would have been impossible for me to find an amp cover that would work for my amp. Thanks for the custom work that you do. Thanks also for not charging extra for the brown material. (Brown really is my color, rather than black :) ) Just wanted to let you know how much I appreciate everything!
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~Kate R., Greencastle, IN
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Thanks for the great service and the super quality covers!!! Your covers make professional equipment look even more professional!
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~Jim W., Vista CA
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Got the case, love it! Its perfect.
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~James C., Greenville, SC
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I received my covers for Phil Jones Suitcase compact and C4 cab yesterday. An absolutely perfect fit and your suggestion on padding was exactly what I needed. I've been having my covers made by a local canvas company for 40 years and yours are way superior and only a few dollars more. Sure wish I knew about your company a long time ago. Thanks very much for your help and I will recommend Studio Slips to all.
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~Dan C., North Plainfield NJ
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Got my new cover for the Vox AC15C1 TV BC, and it fits great, thank you.
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~John M., Palos Heights IL
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Received today, and PERFECT! Really a nice job. Easy on and off, just the right amount of "extra", and the back handle opening was right on. Thanks for the work, and you'll be highly recommended. Will be ordering from you again, no doubt.
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~Mark K., Henderson NV
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I got the mark V gigbag today, I can't believe you have completed this order so quick! It fits the amp like a glove. Great work! The fabric (brown) look so lovely that it fits with the color of my other furnitures (rosewood)!
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~Edgar L. North Point Hong Kong
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I just got the dustcover. It is FANTASTIC! The fit is PERFECT! The quality of the material is EXCELLENT! I'm going to take some pictures of it on my TC Helicon VoiceLive unit with your cover on it and post it on the TC Helicon Facebook page with a link to your site. I'm sure you'll get some more VoiceLive custome
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~Jordan H. NY, NY
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The little brown clammy arrived this afternoon and fits the Satellite like it grew there. I expected a lot from your gig but must say I have been well impressed even beyond expectations-well done.Many thanks,your work is much appreciated here.You will certainly have my business in the future and I would expect many players that see the case will also pony up to protect their gear when a road case is just too much. I feel the money was well spent and am indeed a happy camper.
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~Mark D., Campo, CA
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I received the cover. That fits my amp very well, perfect! Thanks so much.
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~Toshiyuki O., Hyogo, Japan
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I received my fearless F112 today and the cover, apart from looking great, fits perfectly. Thanks so much for doing the order change and refunding the difference. I will certainly be recommending you to any one looking for a great cover.
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~Jeff R., Chico CA
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Susan, thank-you very much. It fits perfect and looks great!!!! I'll have a need for more covers in the near future, you are my first choice. Thanks again
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~Bobby G, Milwaukie, OR
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Hi. My cover arrived and fits perfectly. Great product. Thanks.
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~John D., Allentown PA
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Thank you so much for the cover. It is perfect. Happy Easter & God bless you all,
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~Bruce R., Ventura, CA
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The amp cover has arrived and it fits (Hartke KM-200 Keyboard amp)! Great job, thank you very much.
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~Hans H., Zurich, SWITZERLAND
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Covers got here today and snug they are! Great work, thank you. I will contact you later for an amp that needs a cover. You earned my trust.
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~Robert K., Haut Rhin, France
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I received the amp cover, you do fabulous work, thank you!
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~Michael S., West Chester PA
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Glad I went with your company! The brown clams for my Dr. Z Maz 18 head and 2x10 cab fit perfectly, look fantastic, and the quality is top-notch. I will gladly order from you again. Take care!
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~Tom G., Rio Rancho, NM
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just got the covers for the k array, fit perfect, more to order soon!
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~Travis B., Freedom Sound CANADA
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Received the cover yesterday. It's 100% PERFECT! Thank you so much - very high quality, a lot of attention to detail, not a stitch out of place and the taper of the cover fits the taper of the amp perfectly. I only wish everything I bought was so finely crafted and the product of of such dedication! I'm now thinking that my bass amp needs a cover =)
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~David Z., Chicago, IL