Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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Thanks for the cases. You guys really do incredible work! I'm a happy repeat customer!
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~Corey H., Fort Branch IN
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The amplifier cover for my Louis Electric arrived yesterday and it is a PERFECT fit! Thanks so much for your help.
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~Bob D., New York, NY
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I received the covers yesterday and they fit perfectly! Now ALL my gear have studio slips covers. I love them.
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~Steve C., North Atlleboro, MA
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Well, I finally got home to England yesterday after endless problems. And today I tried out the new bag... perfect! Love it! I've attached a few pics for you to see what a great job you did. Many thanks. I'll post a pic or two to the website for other Qv2 users to enjoy.
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~David L., Amble ENGLAND
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I received my cover yesterday and it fits my amp perfectly! I will definitely recommend you to all my musician friends.
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~Angel V., Columbia, MD
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For making super slip covers. This is my third, I guess that makes me an official endorser. The Clamshell bag is a keeper with openings for the casters ,great product.
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~Mel M., Amityville NY
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Just wanted to drop you a quick note. Received my cover on Monday, gigged it that evening. I'd been hesitant to shell out $100 for "just a case," but it was an expensive amp, so I figured it was worth a shot. Plus, I'd heard a LOT of great reviews of the covers on the Z forum. I kept hoping to coincide when I had cash for when you ran the sales, but it never seemed to mesh. Finally I just ordered it (it was my Father's Day present). Anyway, when I opened the box and started putting it on the amp, I was a bit nervous - the case seemed slightly too small. But after some slight adjustments, I got it in, and the case fit like glove. More than that, though, was that the case was stunning. I never thought I'd say a case was beautiful, but the sheer quality of it was amazing - the materials, the fit, the finish. My wife, who's a quilter, was really impressed, too, with how good it is. Long story short, I'm blown away. You've got a customer for life. Now I just need to save some scratch together to get cases for my Fender Pro Reverb and Dr Z 2 x 12 cab.
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~David M., Centennial, CO
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I received the cover today. It fits perfectly and really couldnt be any better !
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~Bernd W., Germany
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Slip cover arrived today 10/20/2011, a perfect fit, thanks for all your help, a great product, and I will be recommending Slip covers to all my fellow musicians.
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~John H., Tipperary IRLAND
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Great fit. And fast too. I will put it to use with a 3 gig in 2 days weekend.
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~Jon J., Austin TX
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To whom it may concern: The covers arrived and fit perfectly. Thank you very much
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~Bob T., El Cajon CA
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Just received the cover for my Matchless Spitfire. Absolutely perfect; I love it! Thanks a bunch
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~Michael W., Salt Lake City UT
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I just got my new Studio Slip for my Ceriatone Overdrive Special amp. WOW !!!!! That is an exceptional cover. I have never seen anything like it before. You make the absolute best quality product out there. I am more than pleased and will recommend you to everyone I know who uses amp covers. Thank you for a great product at a very fair price. I feel like I received an exceptional value.
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~Jim M. Middletown, IN
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Awesome, awesome cover. I've had different kinds of padded covers and yours is clearly the best.
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~Jim M., Moundsville, WV
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I meant to send this email earlier? my speaker cover fits perfectly, I?m extremely happy with it, and I?ll recommend you all my musician friends. Thank you.
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~Derek B
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I just got the cover yesterday. Perfect fit!! Nice job to you and your team.
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I received my cover for Hartke Bass speaker today and it fits fine. Thank you for your great products.
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~Scott B., Bisbee AZ
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Hey, y'all: I've unfortunately neglected to write you for various reasons - life takes a hold of you sometimes... But, I feel bad about it, frankly, because I wanted to let you know as soon as I received the Clamshell Gig Bag for my PRS Sonzera 20 how pleased I was with it. Now, I've taken it to various situations across town, and I have only grown more satisfied. Part of my motivation in picking one up was not just to protect the amp from the inevitable bruises of travelling but also to consolidate most of my gear in one package. The pocket you were able to provide holds more than I expected. I can fit both of my footswitches, all of my cables, my compact guitar stand, and any sheet music, strings, power strips, etc. that I may need on a given day. Add in that the thing fits like a glove and looks so nice - I really can't overstate how well-made it is - and you have a case that I can't see anyone turning down. It's something that most musicians I encounter compliment straightaway. (The brown option is a classy touch.) I don't say this frivolously: After researching soft cases and having built my own road box for another amp, I honestly can't see why anyone would go with another option for lightweight travel. I'm able to gig 90% of the time with a one-trip carry - my guitar in one hand and basically everything else in the other. (Now, that's because I've chosen a very portable amp, but the fact remains: y'all make the best case I've seen.) I just want to give real credit where it's due because it's increasingly rare that there exists a small shop of super responsive folks doing great work to solve practical problems for the professional musician. And it's actually affordable. I'm nearly laughing as I write this because it almost sounds canned. Things just rarely are this good. If I have anything negative to say about it, it'd just be that the padding strikes me as a little thinner than I expected for "double" padding. I wouldn't really consider single padding an option if I was looking for impact protection. I mean, neither 1x or 2x is going to stop major impacts, but I still wouldn't want much less than 2x. This is a small concern, though, since I got 2x and am satisfied with how it performs. If I took this on the road more, I'd probably ask for more, though, especially for a trailer situation. But let's not leave it on a negative: I really appreciate the work you do. I wish I had more amps that needed cases, but this PRS combo is all I'm working with at the moment. I'll send folks your way if I ever can. Thanks so much,
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~David G., Atlanta, GA
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Received the gig bag... fantastic! Great craftsmanship and fits like a glove. Can't wait for the next gig to fully try it out :)
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~Vincent D., Jersey City, NJ
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Susan- the cover arrived today. It looks great, and fits PERFECTLY! Thanks so much for a great product.
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~Adam B., Washington DC
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My amp cover arrived today and it fits like a glove! This is my 4th cover from you and your service and quality is still the best. I?ll be placing more orders in the future to be sure!
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~James H., No. Carolina
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Thank you again Susan,, how you made my one off custom bag with my special needs perfectly, just from a phone call an a picture is amazing! If only you did mail order brides???
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~Stuart, Dirge Guitar Works, Monroe, GA
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I received my dust cover today and it fits perfect. The product exceeded my expectations and attention to detail was second to none. I will definitely be ordering other products from you in the future and will be spreading the word to my friends.
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~Joe P., Ft. Smith, AR
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I just wanted to confirm that the cover is perfect :-) Many thanks and have a great day!
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~John L., Santa Cruz CA
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I received the slip cover yesterday, and it was just as adorable as expected! (I have purchased one earlier from you, so I knew what to expect).
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~Morten H., Norway
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I just wanted you to know this was the easiest order and best fit and finish of any custom product I have ordered in my 40 yrs in the music business. It is good to know there are still companies that want to do it right the first time! This will not be my last order.
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~Rick R., Nashville, TN
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Just arrived. Perfect fit. Thanks for the great service.
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~Sam P., Georgetown, KY
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I just wanted to say thanks for the amp cover...it fits perfectly and looks great! Thanks again for your craftsmanship, customer service, and outstanding product!
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~Dave P., Imperial Beach, CA
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Hi Susan! I wanted to let you know how much I love this cover! It fits perfectly. Thank you. Although now this has now opened a whole can of worms. Now I have to get more for my other amps!
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~Jeff W., Salinas CA
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the cover for my collins tweed tone arrived today - a treat, perfect fit, a little work of art... it is nice to have a friend you can count on in this industry
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~Peter P., Brookline, MA
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The six bags for the QSC speakers have arrived safe and sound. I am very pleased with them its always a gamble when you mail order something and especially when its from the other side of the ocean. They fit so well! Compliments to you on a brilliant product.
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~Lee W., Cheshunt GREAT BRITAIN
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I received my two slip covers today and they fit both amps beautifully. They also look great, fabric matches speaker grille fabric on the old Fender Champ amp and on my new Carr Rambler!!!! Thanks again for doing such a wonderful job!!!
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~Mark P., Sherman Oaks, CA
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Hi Susan - have now received the padded cover for my Bad Cat Mini amp. It's great - well made and fits beautifully. Pity no-one seems to make such a good product in United Kingdom, so I'll recommend my fellow guitarists to look at your website and have confidence in the high quality of your products.
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~Malcolm K., UNITED KINGDOM
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Susan, I received my case cover today and I am more than pleased. It is a perfect fit with the superb quality as well. I have taken the liberty to post on Trapshooters.com about your company and manufacturing custom case covers. I am sure you will be receiving additional orders. Thanks again.
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~Bob M., Las Vegas, NV
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Thanks Susan for another well done piece of work. Arrived this morning just in time for a road trip gig tomorrow.
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~Bob S - Pittsburgh, PA
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I received my covers yesterday. I just now zipped up my antique cradle. I thank you very much! I couldn't of asked for anything better! Now, it'll be safely protected until I move. Again, thank you so much. In the future, when I need something covered, I will be contacting you. Hell, I might just drop an email just to say Hello. Sincerely, A Very Happy Individual,
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~Scott C., Pinellas Park, FL
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Everything turned out great! The clamshells are exactly as I pictured, and they make a perfect set together. They load the same way, stack in the same direction, and carry very well. The case for the amplifier head is also great. The double padding makes me feel like it is very well protected and the pocket is just the right size for 2 speaker cables and a power cord. Thanks for a great set of products. You'll be my go-to source for this sort of thing in the future.
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~Keith T., Sterling Heights, MI
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Thanks. My cover for the Ibanez Promethian P110C fits perfectly, as always.
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~Gary M., Houston, TX
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The cover for my Victoria Reverberato arived today. Looks and feels terrific and fits like a glove -Thanks!
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~Dick M
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Just wanted to let you know that my Swart AST Pro arrived today and your cover fits perfectly! Of course, you already knew that! Thanks again for your craftsmanship. It is a fine complement to a fine amplifier.
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~Doug B., St. Petersburg, FL
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UPS delivered my order this morning and I am impressed! All three covers are a perfect fit with just enough padding to protect with out being bulky. Construction looks as if will be durable for years. I am very pleased.
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~Peter C., Weymouth MA
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Just to let you know I pickup the cover over the weekend and I am very pleased with it, the fit is perfect. (Roland VGA7)
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~David B., UNITED KINGDOM
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got it: very nice. thnx much!
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~James T., Piedmont, CA
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Nice job. You guys nailed it.
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~Jon C., Berkeley, CA
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The cover came yesterday and it looks really great! The Bogner cabinet is now ready to hit the road and change the world of music forever!!. . . or something like that. I will definitely keep you in mind for future work. Thank you so much,
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~Joel K., Oakland, CA
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My Studio Slips cover for my early Matchless HC30 & THD speaker box arrived today & they both fit like a glove. Fantastic quality workmanship & great service as per usual! Keep up the good work. Cheers
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~Brad F., Sydney AUSTRALIA
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Thanks for the great fast service you always provide me with Susan! I appreciate it.
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~Jerry T., Camillus, NY
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I just wanted to thank you for the good quality workmanship in constructing my gear-bag. I have not yet had a chance to field-test the bag, but upon close inspection, I am very confident that it will perform according to our design.
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~Sterling K., Ventura, CA
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Got my cover today. It's fantastic! Thank you and everyone at Studio Slips! I'll be sure to spread the word.
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~Steve L., Metairie LA
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Dear Susan - thanks 1000times for the very nice Claimshell-Bags you made for my Turbosound TXD-12M Monitors. The quality and the passform is absolutly top and I'm very happy, to see this very professional equipment well protected with your bags for the future !!!
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~Armand O., Steiermark Austria