Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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I wanted to let you know that my clamshell case arrived earlier this week and despite some of the back and forth, the case fit my Aguilar SL112 perfectly. Also, for your future reference the Aguilar TH500 bass amp head fits in the largest version of the standard front pocket. Thanks to both of you for your help and the great product. Ill be ordering another clamshell for my guitar amps; no weird orientations or requests I promise. :-)
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~Alexander B., Canada
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My cover arrived in perfect, fitting condition! Thanks!
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~Mark Z., Baltimore, MD
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Susan, I LOVE your amp covers!!! They are by far the best in the business!!! I try to spread the word as much as possible out there on the musician forums!
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~Myles S. Beach Park, IL
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Hi Susan-this is the best cover of all time! Will you please make me a second cover (clamshell) exactly like the first? (I have just acquired a second EA cabinet.)
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~Michael F., Oak Park, IL
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Got the new dust cover yesterday. Fits perfectly. Thanks again!
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~Michael F., San Francisco, CA
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We've completed the 100th episode and seven seasons of "Creepy KOFY Movietime" and we are proud that Studio Slips has been in almost every single one of them! -
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~James, The Deadlies., Napa, CA
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I received the covers and they fit perfectly - Thanks
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~Charles A., Newton, Massachusett
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Give Studio Slips measurements and they nail it everytime . Perfect covers . thank you ;)
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~Scott H., Los Angeles, CA
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I love the covers. They are great. I will order more from you when I collect some more gear. Take care...Musician, father, and believer in Studio Slips covers. - Show quoted text -
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~Carey W., Soquel, CA
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The Fender Jazzmaster Ultralight speaker cover arrived today. It is absolutely perfect. The pocket you added is just right. The footswitch and the cables just drop right in. And you were correct - double padding is the way to go. This is my second amp cover from you, and if anything, I am more pleased this time. Thank you so much for your great work.
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~Jim G., Walnut Creek, CA
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Thanks for a great job on the cover for my 61 Panoramic. It fits perfectly and I won't hesitate to recommend you to my musician friends.
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~Christopher B., Rosindale, MA
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I told you I was going to get back with you on how my clamshell gigbag is doing (Gibson Goldtone GA-30rvs). ABSOLUTELY OUTSTANDING!!! I cannot believe how much easier it is to load in and out with the clamshell vs. an amp transporter (road case). Fit and finish is top notch. I have even received many compliments from other musicians about how cool it looks. This truly is a fine, hand-crafted piece of gear. As far as durability goes...I have put it through a lot of load ins and outs over the past few weeks without a single tear in material ... Again, accolades in crafting a truly fine product. I wish the very best for you and your company in the future and will be glad to have you make me another cover/clamshell in the future (when I get another amp). Please pass my thanks on to your employees.
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~Michael H
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This is a beautiful and perfect job, total satisfaction. Thank you !
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~Laurent A., France
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I ordered one of these a few months ago and I LOVE IT!!! It fits over the amp so quickly and the zippers zip without any hang ups. This thing protects my investment and it actually looks pretty cool. The pocket has come in very handy also. I think it is actually easier to put on than those simple leather covers, it takes me less time. Anyways, thanks for the great product.
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~Dylan N., Minneapolis, MN
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The Polytone cover arrived last week and is perfect! Thanks again for doing a fantastic job. I will continue to recommend you to anyone looking for custom covers.
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~Peter T., Arlington, MA
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Speaker cover for the PF-112HLF just showed up. Its Great!
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~Kirk A., San Rafael CA
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Got my head clamshell cover and couldn't be more pleased... it fits perfect and the pocket is awesome. Thanks so much and I just love working with you.
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~Michael O., Lodi, CA
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I just wanted to say that the slip cover arrived. I am very impressed, very well constructed and fits perfectly! I was amazed to see cut outs for the wheels even, I had never thought of that! Thank you again, I will mention your quality of service to anyone who asks where I got such a nice cover for the speaker cabinet!
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~Joel A., Vaughan, ON CANADA
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I just wanted you to know this was the easiest order and best fit and finish of any custom product I have ordered in my 40 yrs in the music business. It is good to know there are still companies that want to do it right the first time! This will not be my last order.
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~Rick R., Nashville, TN
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I received the cover today. It is just a size. I use it for Redstone Audio RS-8 cabinet. I came to be able to carry it at ease. A big pocket is convenient. Thank you for wonderful cover.
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~Takaki Y., JAPAN
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Got the cover Monday - very nice! But then, I expected that after learning my Milkman covers were made by you. Thanks, Susan!
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~Daniel M., Westlake OH
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I received both my new covers yesterday and they're perfect...great work as always...they make my 5th & 6th one's I got from you over the years...thanks for the fast turnaround
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~John F., Lomita, CA
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Susan the clamshell just arrived for my Victoria Silver Sonic and I could not be more impressed with the quality, craftsmanship and feel. Let me also remind you that this is the first cover you have made for the Silver Sonic and it fits perfectly! Kudos to you and Victoria for getting the dimensions spot on!. Thank you for making a quality product to protect my expensive amplifier. It's obvious you want your customers to be 110% satisfied.
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~Steven S., Mahomet, IL
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Just received everything and it all fit perfectly. Super pleased with the quality and working with all of you. I added a topic to Surf Guitar 101, which is where all the surf guitar crowd resides.
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~Paul W., Seal Beach CA
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The excellent cover for my Greenboy cabinet arrived two days before Christmas, so it could be a present, and now it can be used at my other holiday band jobs. The cover is terrific, and I especially appreciated your special courtesy in expediting the delivery. I'll be back soon as a repeat customer of Studio Slips!
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~Tom P., Laguna Niguel, CA
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Just wanted to let you know that you did an excellent job on my amp cover. It looks good and I feel like its really protected now.
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~Mem S., LA
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Received the bag today and it's pretty much perfect. Great job. Thanks!
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~Brett B., Solana Beach, CA
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Got it- Looks great and fits perfect!
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~Jorge "The Holstered", Ft. Lauderdale, FL
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I just got the two covers today, very nice, they both fit perfectly. Your service is fast, and your concern for a proper fit is impressive. I will be recommending you to anyone that needs a cover for their amplifier!
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~Ray L., Bordentown, NJ
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I received the amp cover today. It looks great and fits like a glove. Nicely done!
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~Doug P., Portsmouth, OH
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I got my bag today, and it's great! Thanks so much. I really appreciate it!
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~Carlos C., New York, NY
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My new cover fits PERFECTLY. Nice to meet you yesterday. Thanks so much, you guys are the best.
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~Dave S., Tall Toad Music, Petaluma, CA
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Hi. My cover arrived and fits perfectly. Great product. Thanks.
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~John D., Allentown PA
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Hi. Just wanted to let you know I received the covers I ordered & they fit perfectly. Thank you.
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~Marc D
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I just wanted to send you a quick note to say thank you. As usual the two covers I ordered fit perfectly. It amazes me the consistent level of high quality craftsmanship that your shop delivers. I wish the rest of the music industry was up to your level of quality and service. Great job! Thanks so much.
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~Don K., Denver CO
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I just opened up my six new speaker covers and I must be honest; I am not 100% satisfied with my order. I am 500% satisfied. Your workmanship is unbelievable and FAR exceeded my expectations. Wow is all I can say. The fit is absolutely perfect and the materials are superb; these covers will last for many years. Thanks so much for your very apparent commitment to excellence. Ordering on-line from a company you have never dealt with can sometimes feel like a gamble. What an unexpected surprise to have your expectations blown out of the water! I will most definitely tell my friends about you and your company. Not 100% Satisfied,
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~Tim E., Andover, KS
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Fits like a silk glove on a chickens beak. Thank you very much for the exellent amp cover and service.............................
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~Bill B., Powell River BC CANADA
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I cannot say enough good things about your products and their quality. It gives me a lot of assurance knowing that my gear is protected off stage. Without being vein, I also appreciate the fact that your covers look great and make my gear look equally as professional packed as it is on stage!.
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~Tom L., Dayton, OH
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Sorry for the delay ? Received the cover. Wow! What a great job. Fits like a cover!! Cool Design.
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~Rick D., Montclair, VA
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As usual... the case cover you made for my bass clarinet is wonderful craftsmanship... Thank you for being in business and for the sincerity and service you send to all of us, your customers.
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~Warren R., Plano, TX.
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Just got the custom clamshell case for my head. It is simply amazing. Beautiful craftsmanship and it fits like a glove. Thank you so much for producing such a high quality soft case simply based on measurements.
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~Reza R., Midland, MI
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I received my clamshell cover for my Markbass combo this past Friday and I have to say that I am extremely pleased. The product combined with the fantastic customer experience that you provided me has convinced my that Studio Slips will be on my personal "first call" list whenever I (or my friends) need an amp cover. Well done!
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~Robert H., New York, NY
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Apologies for the delayed message, just wanted to say thanks for the 3 excellent covers I ordered recently. They turned out great and fit perfectly. It?s really nice to finally have these on my amps so I can cart them around without any trouble, especially the tweed covered amps. My friend Scott Hughes at Vistalux Amps is impressed and will be recommending Studio Slips to his customers.
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~Shawn H., Fort Worth, TX
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The Dumble cover is a perfect fit! Thanks for your diligence & patience in the multiple measurement updates. Next up for consideration is a Leslie model 145 cover.
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~David D., King, NC
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I received my custom gig bag for the Friedman Dirty Shirley Mini head last week and it's great. I'm very happy not just that the measurements worked out, but that the finished bag looks and feels really secure.
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~Jeffrey D., New York NY
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I'm writing to let you know you that i received my cover for my f-100 Mesa Boogie. Thank you for getting it to me so soon. I wasnt expecting it for another 2 weeks. It fits like a glove and is very well made. Thanks for the great service!
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~Steve B
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Received the cover today. Fits like a glove. Nice quality. Thanks so much!
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~Rich C., Jackson, NJ
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I just received my Studio Slips custom made cover for my mint condition vintage Roland Cube-60 Chorus. I couldn't be more pleased. At first I was concerned when I called Susan the owner because my model amp was not listed on their extensive list. She patiently walked me through the measuring process. To my surprise it not only fit perfectly, it arrived in New York two weeks earlier than expected. I choose the 3/4 inch padding, which was a wise choice. I own five guitar amps. I will continue using Studio Slips for my equipment and showing off my proud purchase.
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~Brian B., Ronkonkoma NY
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The clam shell bag arrived today in perfect condition! I tried it on for fit and it fit's perfectly! Thanks for everything, and I will use your service again and recommend you to anyone that asks!
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~David C., Carson City, NV
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The cover fits perfectly and looks great too!
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~Keith R., San Diego CA