Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
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You folks are the best! I meant to e-mail late Monday, thats when I got the corrected covers. Im so happy you took care of my mistake so quickly! You dont notice the seams unless you know that they are there! (Thats just you and me!) Thanks again! Ill have to buy something else so that I can get a great cover from you again, and Im telling my friends to use your stuff!
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~Ed N., Buffalo Grove IL
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Got my Studio Slips today for my prized amp. Fit perfectly and by the looks of it should last the lifetime of the amp. A notch above all the rest. Thank you for professional and prompt service.
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~Ed C., West Hempstead NY
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Just thought I'd let you know the cover arrived today and its absolutely brilliant just what I wanted to protect my new amp. Thank you very much for being a great company I will definitely be using you guys again and telling my fellow musicians about you.
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~Dan L, Sevenoaks, GREAT BRITAIN
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Hello, My Tone King Metropolitan slip fits perfect. Just wanted to let you know so that you can rely on those measurements for future orders from customers with the same amp.
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~Mike M. Tucson, AZ
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Hiya Susan! Wow your covers are FAB! They are really good quality, thankyou soooooo much!
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~Tim S., Fareham, GREAT BRITAIN
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my clamshell just arrived. What can I say? It is phenomenal. Fits perfectly. Looks awesome. Top quality product. I am happy. The amp too, I guess.
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~Frank B., Merzig, Saarland
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My amp covers came today. Very nice. Better than expected. Thank you. Great job
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~Gary D., Baltimore MD
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I just got the covers (Bose F1 812) and they are just terrible!! Just kidding... They are perfect! Great fit and the openings are right on. I can't imagine you would need to change anything.
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~Larry N., Top Hat Entertainment, Broomfield, CO
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I received my covers this week. Just wanted to say thanks. I cant believe the quality of the work and the fit is superb. Im just sorry I didn't go the glamshell for both amps. Its just a superb design.
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~Andrew W., Hornsby AUSTRALIA
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Just wanted to let you know that I received the bag today and everything looks good, including the fit. I will definitely recommend the bags to my customers who are looking for a carrying case for their amps. Thanks for filling a niche for us small builders!
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~Kyle R., Retterer Cage Amps
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Dear Susan, My Mesa Boogie DC-5 Head cover arrived today. I have to say the fit and the workmanship are spot on. I'm very pleased, and would not hesitate to deal with Studio Slips again. There is nothing quite like your covers available in the U.K. Well worth the wait and shipping costs. Best regards,
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~Pete A (England, U.K.)
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Got the order. everything looks great.
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~Justin T., Huron, OH
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Just wanted to thank you for your time and assistance. The cover you made for my Empire fits perfectly.
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~Doug G., Phelps, NY
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I received studio slip pedal board bagtoday!!! I am beyond happy with it!!! Your work is amazing! I did over Measure it. So there's a little wiggle bit nothing be upset about! I just wanted to thank you so much!! Can't wait to put in my order for a slip for my fender twin reverb!! Looking forward to our business together 😊
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~Hasan S., East Chicago IN
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I just receive your package today. What a great job !!! I would like to thank you very, very much for the two clamshell gig bags. It is exactly what I wanted !!!!
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~Dominique W., Paris France
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Just wanted to let you know that the cover for my Randall NBKing112 Combo is fantastic! Perfect fit
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~Paul S., MA
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Fits like a glove, love it!
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~Bill A., Alachua, FL.
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Hi received my cover today very satisfied with it Thanks
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~James C., Frankfort KY
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It's perfect. Expect more orders soon. (and I shared the love on a couple of guitar forums)
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~Kip P., Oak Park IL
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Just a quick note to say thanks for the recent amp covers I purchased. These are the nicest covers I've seen in my 35+ years in the music business. They both fit perfectly and the workmanship is outstanding.
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~Wally S. Helena, MT
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I just picked up the covers from the post office. They are perfect--quality and fit! If my wife ever lets me get any more gear, I know where I am going for covers!
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~David B., Karmiel ISREAL
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I just wanted to thank you for the new cover, and how quickly you got it made and sent to me. I love it! It fits perfectly... just like the previous cover you made for me. Please don't ever retire :-)... I don't know where I'd turn to for such a quality product, made by such a nice person, that filled my need so completely the next time I need a cover. It's always a pleasure doing business with you and Studio Slips.
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~Ricky B., Lexington, KY
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Slip cover with fancy Z logo arrived yesterday. Was promptly fitted onto the Dr. Z remedy head snug, delightful.
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~Les S., Atlantic Beach, FL
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Thanks for the case Susan - another perfect fit!
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~Tom P., East Lansing, MI
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For making super slip covers. This is my third, I guess that makes me an official endorser. The Clamshell bag is a keeper with openings for the casters ,great product.
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~Mel M., Amityville NY
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Got your slips and they are a perfect fit. The printer case is outstanding. I have forwarded your info to Citizen and some of my counterparts in the industry who will be buying the same printer for the same applications I have. I expect you?ll see more business from them.
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~Jim G., Valencia, CA
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The case works wonderfully and is making my life much easier! Thank you.
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~John L., Nashville, TX
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Got the slips! Amazing quality / GREAT customer service!!!
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~Chris C., San Jose, CA
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I just wanted to thank you for the slip cover you made for my Diezel Einstein Combo Amp. It is a very high quality product and fits perfectly! I am very satisfied!
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~Keith A., League City, TX
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By the way, I also realized that I never wrote to thank you for the case for my Xits.... the case, as always, fits supremely well.... what a treat it is to get cases from you! They are always perfect.... you are really helping working musicians care for their prized instruments, and I'm really glad I found you....
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~Michael L., Beacon, NY
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Just wanted to let you know how impressed I am with my new Traynor K4 keyboard amp cover. The quality of materials and impeccable workmanship are amazing.
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~Michael C., Glendale, CA
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My Studio Slips cover for my early Matchless HC30 & THD speaker box arrived today & they both fit like a glove. Fantastic quality workmanship & great service as per usual! Keep up the good work. Cheers
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~Brad F., Sydney AUSTRALIA
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I received the Studio Slips for the London and the 2x12 Cab today, the only thing that looks better than the amps in those covers, is the amps out of those covers (what can I say? They're 65 Amps). They fit perfectly and I am totally pleased. Thank you again for your good services.
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~Matthew G., Woodinville, WA
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The cover you made for my vintage Gibson amp is perfect. The fit is exact and the look is better than expected. Thanks so much for a great job. Attached are a couple photos of the amp and cover. Thanks for a great job.
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~Scott B
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good news, I've received the bag this week, it fits nicely for my amp :-) Thanks a lot for your great service!
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~Christian A., Blaustein Germany
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I just got my gig bag. It is, of course, perfect. And, the strap is exactly what I had in mind. Rest assured that I will be singing your praises.
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~Dan E. Marion, OH
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The clamshell case for my acoustasonic 150 arrived. Very nice quality!! Perfect fit. Color looks great ( brown one ).
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~David D., Boise ID
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Karen -- cover received and it fits great !! Thanks so much for such outstanding customer service.
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~Bob B., Rockville, MD
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I just received my Milkmamn Half and Half cover and I couldn't be more pleased. The looks and the fit are superb and I couldn't ask for more. Thanks so much for such a quality product
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~Clark D., Lone Jack MO
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The cover arrived today. Thanks to you all for making such a really high quality product and for providing such good service. I'm an extremely happy customer.
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~Michael S., Grandview Heights OH
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Thanks Susan - another perfect fit!
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~Tom P., East Lansing, M
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I just opened up my six new speaker covers and I must be honest; I am not 100% satisfied with my order. I am 500% satisfied. Your workmanship is unbelievable and FAR exceeded my expectations. Wow is all I can say. The fit is absolutely perfect and the materials are superb; these covers will last for many years. Thanks so much for your very apparent commitment to excellence. Ordering on-line from a company you have never dealt with can sometimes feel like a gamble. What an unexpected surprise to have your expectations blown out of the water! I will most definitely tell my friends about you and your company. Not 100% Satisfied,
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~Tim E., Andover, KS
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Just a quick note of thanks - the cover arrived and is everything I expected. I really appreciate your service, and will be back for more covers in the future.
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~Thom O., Berkeley, CA
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I received the cover for my Morgan DAG15 Combo yesterday and the amp was just delivered today. i put on the cover and it's a perfect fit. I really like the cover, it looks very durable and i love the rear pocket.
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~Eric G., West Seneca, NY
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Got the covers. Great job! Thanks.
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~Clifford W., Seneca, SC
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I got the bag yesterday, and it fits perfectly! The front pocket has room for the charger and more. Thank you very much for your diligence. It's a great bag, and will serve me well for years to come.
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~Craig R., Mount Vernon NY
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Slip cover arrived today 10/20/2011, a perfect fit, thanks for all your help, a great product, and I will be recommending Slip covers to all my fellow musicians.
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~John H., Tipperary IRLAND
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I received the cover. That fits my amp very well, perfect! Thanks so much.
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~Toshiyuki O., Hyogo, Japan
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UPS delivered my order this morning and I am impressed! All three covers are a perfect fit with just enough padding to protect with out being bulky. Construction looks as if will be durable for years. I am very pleased.
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~Peter C., Weymouth MA
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The pedal board covers were perfect, just what I was after. Many thanks
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~Keith G., Philadelphia PA