Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
Just wanted to let you know that I received the cover and tried it on the amp. It fits perfect,as usual!! Now if I could only play my guitar half as good as your fit and finish....But that's another story :)
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~Bob K., Oakland, CA
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Have recently received my order of a Clamshell bag for my Swart AST mkII head. Just wanted to say that the bag fits perfectly and really looks the business. A quality product. Many thanks. I would definitely recommend your products to anyone looking for stylish soft cover protection for their equipment.
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~Stephen P., Great Britain
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Susan... wanted to let you know the amp covers arrived and look great and fit perfectly, despite my incompetent measuring. Am very pleased with the product and service, as always.
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~John Z., Maplewood, NJ
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Great fit!!! Thank you so much.
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~Mark T. North Andover, MA
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Just wanted to let you know that the amp cover arrived and it fits perfectly.
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~Christine F., Mastic, NY
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Got my Clamshell bag for my Oldfield Club 40 amp yesterday and it is a perfect fit. Fits like a glove! I am very pleased with your work and I am recommending your company to everyone that may need your services.
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~Mark M., Spokane, WA
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It arrived. It fits great and looks great. Thanks!
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~Paul L., San Luis Obispo, CA
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Received the second cover this morning. You produce a beautiful product. I would like to thank you for your quick and courteous response in this matter. Many companies that I deal with would not be so kind or quick to respond to a situation such as this. You are truly a first rate company.
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~Dean D - Kalamazoo, MI
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received the cover yesterday. It fits like a glove and looks great. Thank you!
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~Frank A., Germany
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The Marshall 1974x fits wonderfully in the cover and the workmanship is great. Pleased and recommending you to others!
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~Brayton H., Costa Mesa, CA
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Got the cover today. Thanks a ton. It's beautiful and fits perfectly Please let me know if you ever want come to a Birds of Chicago show, you'll be our guest!
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~Christopher M., Chicago, IL
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Received the cover. It's super! I'm sure you knew that you do it all the time. Suzanne & The Blues Church
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~David B., Long Beach, CA
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I received the amp cover, you do fabulous work, thank you!
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~Michael S., West Chester PA
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I received the amp cover today. It was a perfect fit. It is even better that I expected and look forward to ordering a few more down the road for my other amp purchases. Thanks for everything, it is better than the Kangaroo cover I got used on ebay. I could have gotten yours new for the price of the used one.
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~Al M
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Hi Susan, just got the cover today and I'm very impressed with the quality ! Thanks again!
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~Alan K. B., Ellicott City, MD
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I just wanted to write to tell you that I received my clamshell gig bag yesterday and it looks great and fits wonderfully. It's everything I wanted and it's very well constructed. Thank you to you and to everyone there at studio slips. I'm very happy with it and I know where to go if I need a custom cover or case.
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~Zac A., Boonville, IN
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Got the cover in for the Classic 30, thanks! It fits perfectly! I'll be in touch again, guaranteed!
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~Dennis S., Harvest AL
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Just a quick note to say Thank you! The slip fits like a glove and is gorgeous. Happy New Year!
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~Michelle L, Smyrna, GA
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Just wanted to let you know that the cart cover has been a lifesaver in my practice with the ADHD kids I am treating!!! I made the mistake of having it off during one treatment session and will NEVER do THAT again :) !!!! Take care and Thanks again for your wonderful custom product (and my equipment thanks you too!)
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~Tina B., St.Thomas, VI
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I picked the covers up last night and both fit perfectly. Thanks!
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~Kingsley D. Dover, NH
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I received my slipcover for my Reason SM50 yesterday. Fits like a glove. Very nice indeed!
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~Tim B., Carlsbad CA
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My covers are here safe n sound and I love them, the fit is perfect. You guys did a great job. Here's some pics I took, if you want to use them on your website or whatever, feel free to do so. I also did a little review of your covers on the Fender Frontline Forum with some pics. http://www.fender.com/community/forums/viewtopic.php?f=13&t=59643&p=718871&sid=62d379531d6c17067f78655e3fc71977#p718871
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~Grant O., Canberra AUSTRALIA
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Kudos for another awesome job, as I just received my third amp cover from Studio Slips. The Briefcase" fits my Mesa head perfectly. I also wanted to say thanks for the speedy turn-around on this order.
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~Dave M., Rochester Hills, MI
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...just recieved my amp cover.....love it!!!!-thanks
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~John M., Penacook, NH
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I received the slip cover for my Marshall Bluesbreaker last week. This is the 3rd cover you've made for me, and your workmanship is outstanding. I'm glad Ben Fargen turned me on to your slips, and I'll be ordering more in the near future.
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~Mike D., Grass Valley, CA
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Got the cover yesterday. Thanks very much. It's perfect. Protection for the best amplifier I've ever used (you can tell your husband!) You were right, the double padding doesn't really add any weight at all. Short of a full flight case this is going to guard against most of the knocks that the amps likely to get. I'm sure I'll be ordering things from you in the future. And will reccomend you to anyone who's looking for similar things.
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~Mike M
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I got my bag today, and it's great! Thanks so much. I really appreciate it!
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~Carlos C., New York, NY
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the cover for my 65 amps London head came today, it looks great and fits like a glove. This the second cover you made for my amps and they are perfect. keep up the good work.
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~Eric G., West Seneca, NY
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before I forget: just a short feedback. The covers (Leslie 3300, Hammond XK-System, K4) fit perfectly. Very well done !
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~Markus G., GERMANY
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I just received the cover for my Swart amp Very nice looking, and it fits the amp perfectly I'll spread the word about your great work Thank you so much
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~Jean-Do S., Paris, France
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Wanted to drop you a line and let you know how happy I am with the clamshell gig bag for my Victoria amp. It fits like a glove, is easy to get on and off (very smart design) and looks great. I've owned and used quite a few different amp covers in my career. I have to say that the clamshell is absolutely the best I've ever had.
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~Ed D., Burlington, NC
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Thanks for the great service and the super quality covers!!! Your covers make professional equipment look even more professional!
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~Jim W., Vista CA
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Arrived today. PERFECT fit. Thanks for making me measure again. Very cool case; I like it. One regret: should have gotten the extra padding. Next time...
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~Steve S., Santa Ana, CA
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Just dropping a note to say that Id received the covers and they fit perfectly! :) Tks!!
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~James T., Australia
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Today, I received Padded Slip Cover that I had ordered. Thank you very much for your prompt deal.
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~Katsuoshi, Kobe, Japan
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I GOT MY SLIP IN THE MAIL YESTERDAY AND IT IS A PERFECT FIT FOR MY FENDER BLUES JR. YOU HAVE AN EXCELLENT PRODUCT AND THE WORKMANSHIP IS PURE QUALITY. THANKS AGAIN FOR EVERYTHING!
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~Paul A., HIGHLAND California
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Hi all, let me start by saying how great the 'clamshell' cover is working for my DR. Z - Z plus. It fits great and offers great protection. Just did an outdoor gig (large covered stage) and took the Z Plus a s a back up. It rained a bit before load in, but was clear for our set. I had the Z Plus on a dolly under the stage and as I pulled it out after our set a gust of wind came up and raised the stage roof dumping a bunch of water that had collected right on the dolly and the Dr. Z! I grabbed the amp and moved it to safety, dried off the clamshell cover and then removed the amp ... it was dry as a bone, thanks to the your case. Thanks for making such great products!
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~Cal C., Breckenridge, CO
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My slip got here today. Boy howdy, that's a nice piece of work! Like a second skin on that amp... Thanks for such a speedy turnaround. You will be hearing from me again in the near future.
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~Mike P., Port Angeles, WA
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The covers for my Cornfords came today and they are perfect!Snuggly fit and perfect look. Thanx again!
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~Per Erik, NORWAY
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Just wanted to let you know, I took delivery of my Two Rock padded covers this morning... They're the toughest, coolest, and most beautifully put together amp covers I've seen yet! Many thanx for the speedy and friendly service! I'll be recommending you to all my guitar buddies, without a doubt!
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~Mikey C., London UNITED KINGDOM
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I received the cover today. It fits perfectly and really couldnt be any better !
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~Bernd W., Germany
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Just received my second clamshell soft case. Absolutely perfect fit with my '55 Fender Deluxe in small cabinet and looks so great !! Thx so much !
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~Toshiya A., Japan
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Hi Susan, The new cover is beautiful and fits perfectly! Just opened it this morning. Also gots me new flannel PJ bottoms that I live in and a cool new Lava Lamp! Hope you have a wonderful Christmas!
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~Robb I., VA
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I just want to say thank you for making a fantastic cover for my Lerxst Chi. It fits like a glove. Perfect! This wasn't my first order from you and I'm sure I'll be ordering from you again soon. Cheers!
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~Andrew S., Conklin NY
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Just ordered another couple of amp covers. Wanted to say I've been using your covers for the last 7/8 years and they are still looking perfect after relentless gigging. And they have protected my amps wonderfully well. My 57 Tweed Deluxe still looks like new! Cheers
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~Stephen B., United Kingdom
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Got my cover....great job! Fits perfect, nice material, looks great!
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~Michael C., Putnam Valley NY
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I ordered a cover for my Peavey amplifier awhile back. The cover is super and does an excellent job at keeping my amp clean and free of scuffs. I recently checked out your competition and I was not impressed. They didn?t appear to have the same quality as your product. I may eventually replace the factory cover on my Mesa Lonestar. If I do, it?ll be replaced with a Studio Slips cover.
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~Steven P., Hampton, VA
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Thank you for your Custom Leo 212/115 cabinet covers. They fit great, I have already passed on info to the store that converted my Mark I from a combo to a head for me. He liked the idea of the Boogie cover being padded. Hope he sends some business your way. After I received the covers, I waited to get my Boogie back just to make sure everything fit, even though I knew they would. I just placed an order for for my Ampeg BA-112. I will keep passing your info along as often as possible. It is a great product.
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~Tommy H., Woodridge, IL
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One extremely happy customer! Here's a couple pics, they fit perfect! A great addition for Foster Sound Studios. You will have repeat business!!
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~Kevin H., Cypress, TX
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I got my cover today and want to thank you. You did a wonderful job its beautiful.
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~Randy F., Spring Valley, CA