Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
My amp and cab protections are perfected. I am very satisfied.
"
~Jean-Luc B., Seine Maritime, France
"
Got it today Susan, just as you promised, and its perfect. You know, doing business with you is a DELIGHT. You?ve made several items for me over the years and every one has been perfect. Not to mention how nice you are to deal with. And the cherry on top was the generous 10% discount, which I really appreciate. You?re at the TOP of my list Susan.
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~Andy D., Corte Madera, CA
"
I've just received the cover this morning. It's really great and nicely fits my Bogner Duende.... as always, your product are the best!!!
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~Phillippe Q., FRANCE
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just wanted to drop you an email to let you know how impressed I am with the amp covers...they fit perfectly and look amazing thanks so much!
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~Tony N., Halifax, NS CANADA
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The slip was delivered last evening and fits like a glove; it's good to know that some folks still make things with an attention to detail! I will definitely recommend studio slips to everyone I know.
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~Andrew B., Santa Monica, CA
"
Just a quick email to say thanks for the Clamshell gigbag and dust covers I ordered recently, they arrived safe 'n sound and are a perfect fit :) Very happy, the quality of your work is impeccable! Incidentally, I work for Pro Audio Supplies in Australia, national distributor for Mesa/Boogie down here. I discovered your company from a very old Dual Rectifier slip cover with your logo on it that I found in our inventory a little while back, how 'bout that! I have recommended your company to some friends (and customers) so I hope you see some orders coming your way from our neck of the woods :) I'll likely be ordering more from you too.
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~Rowan S., Fyshwick, AUSTRALIA
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It arrived today. It is super nice. Thank you very much
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~Ralph N., Butler PA
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Received the clamshell bag today - it fits absolut perfect. Amazing work. Thank you very much!
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~Kurt S., Switzerland
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Just wanted to drop you a line to let you know that I received the padded slip cover for my Bludotone head shell today, and that it fits perfectly! Thank you for the wonderful work. You guys are the best!
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~Rick O., Raleigh, NC
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Just wanted to let you know, the covers fit like a glove. I'll let Anthony at RME (Reason Amps) know abut the Heirloom 2X12 cab and the Smallbox JTM/ Plexi head. My clones are housed in these cabs and they are very accurate.
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~Sammy C., Denver, CO
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I received the cover yesterday. It turned out perfect. Thanks a million.
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~Joe B., Scotts Valley, CA
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I just wanted to let you know that I received the cover today. It fits perfectly and looks great. Thanks very much. I'll be sure to recommend you to friends and fellow musicians.
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~Elmer J., Bronx, NY
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I received this on Saturday 9/22 (dust cover for Yamaha THR10 2x3 Combo). It is truly excellent. Expect more business from me. (Also showing it off to friends.)
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~Michael Z., Lakewood, Ohio
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Just emailing you to let you know that the clamshell cover for the RedPlate BlackVerb got here and fits like a glove, just like my other two covers. Thanks a lot and Happy Holidays to you and yours.
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~David F., Coos Bay, OR
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Hello! This morning I received the cover! Great job, it's perfect! Thanks for everything. Greetings from Italy.
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~Gianluigi G., San Vitaliano ITALY
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Greetings Susan! The slips have arrived and they both fits perfect!! Thank you so much for excellent service! I?ll be glad to recommend you to all my musician friends! Thanks for now!!
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~H?kon E.L., Norway
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The bag for my vintage Korg BX-3 organ arrived today and it's fantastic. It fits like a glove, closes nice and tight, and the handles are very comfortable to carry. Thanks very much - well done!
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~Nelson C., Waban, MA
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Received today, and PERFECT! Really a nice job. Easy on and off, just the right amount of "extra", and the back handle opening was right on. Thanks for the work, and you'll be highly recommended. Will be ordering from you again, no doubt.
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~Mark K., Henderson NV
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The Dumble cover is a perfect fit! Thanks for your diligence & patience in the multiple measurement updates. Next up for consideration is a Leslie model 145 cover.
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~David D., King, NC
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cover is awesome!
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~Mike R., Wilmette, IL
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Got the cover today and it is perfect!!
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~Chad N., Mesa AZ
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I just wanted to say thanks for a great cover. Perfect easy to use, just what I hoped it would be. It protects my gear and I stuff my bass case in it at the gig. Thanks so much for your good work.
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~Piro P., Bolinas, CA
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I received the cover today; I was very surprised at the prompt delivery. Thank you for your excellent service. I'm very impressed with your competence and pride as reflected in this outstanding slip cover. I'll be back!!!
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~Dennis S., Roseville, CA
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The cover was just delivered 5 minutes ago and I wanted to let you know that it looks great and is a perfect fit. I really appreciate it and will put it to good use.
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~Steve W., Aledo TX
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I received my covers yesterday. I just now zipped up my antique cradle. I thank you very much! I couldn't of asked for anything better! Now, it'll be safely protected until I move. Again, thank you so much. In the future, when I need something covered, I will be contacting you. Hell, I might just drop an email just to say Hello. Sincerely, A Very Happy Individual,
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~Scott C., Pinellas Park, FL
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The covers arrived and fit wonderfully! Thanks so much for the quick turnaround and discount!
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~Bob M., Worthington, OH
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I just had to let you know- not only is your product the best, your customer service was flawless through my complicated international order, Justin walked me through double checking all measurements, and to top it off- your international shipping was the best Ive ever experienced. Im an American living in Germany- its really complicated over here with the customs and duty stuff, it can really be a problem. You obviously knew what you were doing and filled out the paperwork so correctly that I was able to pick the package up at my local post office and pay the duty there- I can honestly say, that has never happened before. Normally it gets held up for many days and then I must go to a customs office 45 minutes from where I live, and then wait sometimes close to an hour for them to do all the paperwork and calculations, and THEN pay. Salt in the wound this was super easy, calculations were spot-on, and the covers fit like a dream and are super well made. I have in my Los Angeles home a bunch of vintage amps, all with Tuki covers I ordered years ago- they were really good, but yours are on another level. Ill be upgrading there when we have the chance! Just a big thanks, they are GREAT!
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~Alex S., Germany
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My order arrived today (2/24/16) in perfect condition. The cabinet cover fits perfectly and the opening for the handle is in the right spot. I love this padded cover. Secondly the padded case for the amp head is also a great fit. Love the padding and the pocket is also a great size for my accessories. Both will work out wonderfully for my needs. Thanks again for your cordial and professional assistance.
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~Gerry L., Alden NY
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My new cover fits PERFECTLY. Nice to meet you yesterday. Thanks so much, you guys are the best.
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~Dave S., Tall Toad Music, Petaluma, CA
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Thanks for the custom amp cover. I'm very pleased with it. You do great work.
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~Mike Z
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I got my cover today and it fits perfectly! I wouldn't hesitate to order another one from you- or recommend you to others. The quality is superb!!
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~Jim L., Vernon BC, CANADA
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Got it and its perfect! Thanks, so much!
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~John H., Corvallis OR
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I just got my gig bag. It is, of course, perfect. And, the strap is exactly what I had in mind. Rest assured that I will be singing your praises.
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~Dan E. Marion, OH
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I bought a Mesa boogie Mark V 25W which will be sended to a friend of mine who will be in Seattle. He will pick up it and will bring it to me here in Chile. However, it is very important for its transport a gig bag like you make. I was calculating in your page, according my preferences, a nice briefcase style gig bag.
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~Eduardo M., Seattle WA
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I received the Roland dust cover. It fits perfectly. Thanks for your help. Contact you when I need more items.
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~Tom B
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Just wanted to let you know that I am very pleased with the custom slipcover that I received! God bless! Have a wonderful holiday!
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~Ron S., Lititz, PA
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I received my Egnator's cover and it is VERY nice! Thank you very much for a high-quality product!
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~Tim B., Owasso, OK
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Just wanted to tell you thanks for the awesome covers! I meant to email you earlier just got swallowed up by life. Anyway, not trying to Arnold you but "I'll be back!"
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~Paul D., Lookout Mountain, TN
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Thanks for the beautiful covers. They fit like a glove
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~Bret A., Vallejo CA
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I picked the clamshell cover up today, and I just wanted to thank you for a perfectly fitting and nicely made product. I have to say it was way more expensive than if I had bought a cover here in the UK, but it's a better product, and postal charges, duty and customs charges are definitely beyond your control!
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~Michael S., United Kingdom
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Ciao Susan, my new cover arrived yesterday. It's perfect, it fits my cabinet like a glove : -)
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~Riccardo M., Padova, ITALY
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Thanks so much for getting my covers to me really fast!!! I ordered the two covers for the Yamaha DXR-10s...They fit great !!
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~Todd A., Indio, CA
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Thank you for the wonderful cover, it will be perfect. Now, I just need the dang keyboard to put into it! More delays on that, hopefully soon I'll get delivery....
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~John G., Everett, WA
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You made a set of cases for my Bogner Shiva head and 2x12 cabinet about 6 years ago. I just want to say thanks. I still have the amp, and the cases are great. They have always fit just right, the zippers are holding up perfectly, and all in all I can't imagine better cases for someone that has to "carry his own". I sprung for the extra padded cases with leather bottoms, and they are worth every cent. You do excellent work, and I will buy cases from you the next time I get a new amp.
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~Jon K., Portland, OR
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The amp cover is beautiful - true justice for an awesome amp thanks!
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~Joel R., Hartford SD
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I received the Clamshell amp cover just 10 minutes ago, I put my amp in it and it fit like a glove! I am so happy to have my amp covered and safe. I will add the cover to my gear page and put another link on the gear page as well. Man I am stoked with the cover! Thanks...
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~Johnny M
"
I received my covers for Phil Jones Suitcase compact and C4 cab yesterday. An absolutely perfect fit and your suggestion on padding was exactly what I needed. I've been having my covers made by a local canvas company for 40 years and yours are way superior and only a few dollars more. Sure wish I knew about your company a long time ago. Thanks very much for your help and I will recommend Studio Slips to all.
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~Dan C., North Plainfield NJ
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I got my cover in, and it's perfect!! Best amp cover I've seen. The Mesa Boogie that I'm using this cover for weighs as much as a Toyota, and it's super easy to get in and out of, and it fits like a glove! Thanks for your help, and keep up the good work!!
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~John M., Bowling Green, KY
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Just a quick note to thank you for the cover you made for my Epifani amp. Absolutely first rate construction and service. I highly recommend StudioSlips. It was a great experience.
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~Bill E., Saskatoon, Canada
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Hi. Just wanted to let you know I received the covers I ordered & they fit perfectly. Thank you.
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~Marc D