Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
I just recently received two of your double padded slip covers for my Mesa 4x12 Recto Cabs as a gift and I am very pleased with your product. I am a guitarist in the band Onward To Olympas on Facedown Records, and these slip covers will be protecting my gear for multiple full US tours in 2010. I am looking forward to promoting your covers as I go, and I would like to personally thank you for making these great products (and please thank your husband for his awesome work on Mesa amplifiers!). As I acquire more gear, I will surely be in touch for more!
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~Andrew H.
"
got cover today..perfect fit !!! now I can take amp with me and be protected..great service
"
~Paul R., Dudley MA
"
The cover for my Phil Jones amp arrived today, and it is excellent, fits perfectly, looks fantastic, and the quality of your work is outstanding. Many, many thanks, I am sure it will serve me well for years to come.
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~Terry S., Dersingham, GB
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Covers arrived...?and they fit like a GLOVE!! Thanx again!
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~Howard B., Waukesha, W
"
The bag arrived and everything is perfect!! Thank you gain for providing such a high quality product and superior service. I will keep you in mind for all my future "cover" needs.
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~Robert C., Fremont, CA
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I just wanted to tell how happy I'm with the the Clamshell cover you built for my Tweed Deluxe. Handle is perfect, fit is perfect. I can finally take it out of the house.
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~Andy V., Manchester CT
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The bag arrived and fits perfectly. Thanks so much !
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~Roberto S. Chicago, Illinois.
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The covers arrived yesterday and they are wonderful. The Two Rock & the Princeton covers fit like a glove. Thanks for your patience in getting the measurements right and the quick turnaround on my order! Appreciate it very much!
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~Mark W
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I ordered a cover for my Peavey amplifier awhile back. The cover is super and does an excellent job at keeping my amp clean and free of scuffs. I recently checked out your competition and I was not impressed. They didn?t appear to have the same quality as your product. I may eventually replace the factory cover on my Mesa Lonestar. If I do, it?ll be replaced with a Studio Slips cover.
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~Steven P., Hampton, VA
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Received the bags. As always, they are wonderful. Keep up the good work.
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~Dave W., Rancho Cucamonga CA
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Your work is excellent. I received my cover and could not be more pleased with the fit and workmanship. Thank you for such a quality product. Hard to find these days. Hopefully I can send some more business your way.
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~Glenn G., Sewell, New Jersey
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I just received my amplifier cover today. You did a GREAT job! The fit and finish are just perfect. It is very professionally crafted. Thank you for a job well done.
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~Gary G., Northville MI
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I have just picked up your package at an Amsterdam post office, unpacked it and stuck the Royal Bluesman in the bag. It fits perfectly and snugly too. So snugly in fact that the Royal Bluesman started humming a tune in a low voice! I must be imagining things. Anyway, thank you and who knows, I might require your expert skills again someday. Bye,
"
~Robert N. Amsterdam, Netherlands
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I am so impressed with the quality and workmanship of my previous order that I'm going to cover the rest of my babies. Thanks a lot,
"
~SPAM, Humble, TX
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Received the bag and just wanted to comment on how pleased I am with it. Thank you for a great product.
"
~Rich S., Nelson NH
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...your work is Awesome!!!! Im very pleased with the clamshell gig bag!!! I will recommend your products every chance I get! I hope to upgrade a few of my existing covers in the near future!
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~Ed N., Buffalo Grove, IL.
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The slip arrived today, and fits good. Not too tight, not too loose. Just right. Good job.
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~Robert R., Denver CO
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Just wanted to let you all know my cover arrived today and, as always, it fits like a glove. Actually it fits like a speaker cab cover, which is even better. Thanks for another great Studio Slip.
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~Hoby E., Poestenkill NY
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thanks, Susan - I always feel like ordering your bags is the wisest money I spend.
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~Creston L., Burlington, VT
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Got the second clamshell today. Perfect & would have been surprised otherwise. Thank you both for everything to date, all of the clamshells are getting a good workout & had have done their job well.
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~Barnett C., Sturbridge MA
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Just to let you know the cover is awesome ! THANKS !
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~Kurt S., Fair Lawn, NJ
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Just received my cover, the third one I've ordered from you. It fits perfectly, the materials and workmanship are first rate, and it looks really good, just like the first two. Obviously I like your products, or I wouldn't come back for more. But more than that, I appreciate your excellent service. You've handled my orders promptly and accurately, and you've fielded my (sometimes dumb) questions with courtesy and grace. Thanks for your help -- I'll definitely recommend you to my friends (both of them).
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~Marc L., Ukiah, CA
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Got both the cab and amp covers. Just wanted to say "thanks!" - they are beautiful, rugged, and fit perfectly! Thanks again for the great service.
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~Erik E. Savage, MN
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Covers arrived today and all are a perfect fit. Youre the best!! Thanks so much!!
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~Jack C., Margate, FL.
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The covers arrived earlier this week. They fit like gloves and look great.
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~Dave K., Rochester, NH
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I just wanted to let you know that the covers came just before Christmas and they fit perfectly!
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~Max A., The Netherlands
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I just wanted to let you know that everything about them is PERFECT!! They fit better than I could have ever expected. Thank you for your product. I will be telling all my musician friends about your covers. I am very pleased and thank you again for all your help and attention in the detail of your product.
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~Byron K., Cambridge City, IN
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Just wanted to verify with you that I received my amp head cover (for a Mesa Express head). The cover looks great - no surprise! Now all I need is the head itself which is being manufactured. In the meantime I'll stare longingly at the Studio Slip cover and just imagine. Again, it's been a pleasure dealing with you.
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~Bob E., Ashland, OR
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Thank you for the great cover! It's gorgeous, well made, and it fits like a glove! Absolutely love it!
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~Eliud H., New Bedford MA
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I got the cover and it worked out great. thanks again!
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~Danny S., Austin TX
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The bag is fantastic.thanks so much.
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~Louis S., Carmel Indiana
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I received the amp cover and I just want to say ,...as usual ..your work is superb!!
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~James H., Bethlehem, PA
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Just wanted to thank you for your time and assistance. The cover you made for my Empire fits perfectly.
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~Doug G., Phelps, NY
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I just received my order for the Nylon Canvas Dust Cover for Mojotone Mojo Lite 1x12 Cabinet. It fits perfectly and looks excellent! Customer service over the recent holidays was great, also. I will be coming back to Studio Slips for all my future cover needs. Thanks a million!
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~Joel S., Milwaukee, WI
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Well, you have done it again. On time delivery. Fantastic quality on a very special order. You are my music instrument case cover company for life.
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~Warren R. Plano, TX
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Susan, It Does fit! I am surprised and pleased. Thank You,
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~Joe L., Anaheim, CA
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The new clamshell cover is perfect - fits like a glove! And the custom pouches in the pocket function just as envisioned, keeping the pedals out of the cords in the bottom of the pocket..perfect! Holds all I need to pack off to a gig.
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~Michael B., Houston TX
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I got my clamshell cover for my fender blues jr early dec but I'm just writing you now. Great cover! perfect fit ..nice and snug. Well designed and I have a lot more piece of mind bringing my amp on gigs.
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~Tom N., Poughkeepsie, NY
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I just received the cover for my Swart amp Very nice looking, and it fits the amp perfectly I'll spread the word about your great work Thank you so much
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~Jean-Do S., Paris, France
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I just talked with you on the phone but wanted to put it in writing: Thank you for a wonderful, quality product. Seven covers and not one stitch out of place! They all fit perfectly, and look great too.
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~Steve G., Newbury Park, CA
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I just got my gig bag. It is, of course, perfect. And, the strap is exactly what I had in mind. Rest assured that I will be singing your praises.
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~Dan E. Marion, OH
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I just wanted to drop you a few lines to tell you how grateful I am for your wonderful craftsmanship and attention to detail that you applied to my custom project. My pedal board fits so perfectly I cant believe it. The heavy duty canvas, double padding and webbed handles are great features, but the quality zipper makes all the difference in the world when packing and un-packing your equipment night after night. Added to that your fair prices and quick turn-around time make your product by far the very best Ive seen. I WILL be giving you more business in the future. Thank you so very much for a TOP NOTCH case!
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~Jim K., Independence, OH
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I received the Clamshell cover today and it?s another perfect fit! Thank you so much for everything. Your personal service, product and delivery time are second to none. Most companies take longer to ship finished products. Please pass along my gratitude to your employees.
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~Toby H., Victoria, BC CANADA
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the cover for my 65 amps London head came today, it looks great and fits like a glove. This the second cover you made for my amps and they are perfect. keep up the good work.
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~Eric G., West Seneca, NY
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This is better than I could ever have imagined. A true masterpiece. You are a very talented human being. You are amazing, I wish there was something more I could do for you Ill think of something Im sure, but if you have any suggestions Thank you so much for everything you have done for me and my equipment. I dont want to ignore the QSC K8s either, fit like a glove.
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~Steven D., Phoenix AZ
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just got the covers and they fit great. you might get an order from my bass player. thanks for your help.
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~Vyasa D., Portland, OR
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I received my clamshell and I am very pleased with the quality workwomanship and overall process. Thanks so much... :)
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~John R., San Bruno, CA
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Ciao Susan, my new cover arrived yesterday. It's perfect, it fits my cabinet like a glove : -)
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~Riccardo M., Padova, ITALY
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I recently received the new brown Studio Slip cover for my Carr Rambler combo amp, and I just wanted to take a moment to say how truly pleased I am with it. It fits perfectly, looks fantastic, and with the added storage in the back, it has provided me with everything I could have ever wanted... So, thanks for your efforts in preparing it for us.
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~Sherri G., Kailua, HI
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I received my order yesterday. Everything fits like a glove! Thanks again for a great product and for all of your help.
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~Eric Y., Brooklyn, NY